Terms of Service

Andeor is a Mauritius-based marketplace that connects travellers with independent local partners offering outdoor, culture & food and wellness experiences across Mauritius.

Experiences listed on Andeor are created, operated and delivered by independent partners, not by Andeor. When you book, your contract for the experience itself is with the partner; Andeor provides the platform, booking and payment facilitation, and customer support.

You are responsible for the accuracy of the information on your account and for keeping access to it secure. We may suspend or close accounts used fraudulently, abusively or in breach of these terms.

Prices are shown in Mauritian rupees (MUR) unless stated otherwise and include the platform's service handling. A booking is confirmed once payment is authorised and you receive a confirmation. You agree to provide accurate participant details and to meet any listed requirements (such as age, health or ability) for the experience you book.

Each listing states its cancellation policy, which forms part of your booking. Partners may need to reschedule or cancel for safety reasons, including weather; in that case you will be offered an alternative date or a refund of the amount paid. Refunds are returned via the original payment method.

Promotional prices, including last-minute deals, apply only to the specific departure, period and capacity shown, while available. The price displayed at checkout is the price you pay.

Outdoor and adventure activities carry inherent risks. You are responsible for assessing whether an experience is suitable for you and your group, following the partner's safety instructions, and holding any travel or medical insurance appropriate for your trip.

Content you submit (such as reviews, photos or messages) must be honest, lawful and yours to share. You grant Andeor a non-exclusive licence to display it on the platform and in Andeor marketing. We may remove content that is unlawful, misleading or abusive.

The Andeor name, logo, website, apps and content are protected and remain the property of Andeor or its licensors. You may not copy, scrape or reuse them for commercial purposes without permission.

To the extent permitted by law, Andeor is not liable for the acts or omissions of partners, for loss or injury arising from participation in an experience, or for indirect losses. Nothing in these terms limits liability that cannot be limited under applicable law. Our total liability for a booking is capped at the amount you paid for it.

We may update these terms as the platform evolves. The version published on this page applies from its stated date; material changes will be flagged on the site or by email.

These terms are governed by the laws of the Republic of Mauritius, and disputes are subject to the jurisdiction of the Mauritian courts.

Questions about these terms or a booking? Write to info@andeor.travel.