Hi, how can we help?
Guides for guests
Booking, payments, cancellations and trip support.
Top articles
How booking works on Andeor
Understand the booking flow, confirmation emails and what happens after you choose an experience.
Instant booking vs request to book
Some experiences confirm immediately, while others need provider or weather confirmation.
Weather, route and safety changes
How we communicate rain, wind, sea conditions and route changes before an experience.
Cancellations, refunds and provider changes
What to expect when you cancel, when a provider cannot operate, or when weather affects the plan.
Booking a SEKE private transfer
How SEKE transfer pricing works and how it connects to your booked experience.
