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Guides for guests

Booking, payments, cancellations and trip support.

A local boat on clear Mauritius lagoon water
How booking works on AndeorUnderstand the booking flow, confirmation emails and what happens after you choose an experience.
A green tea route in Mauritius
Instant booking vs request to bookSome experiences confirm immediately, while others need provider or weather confirmation.
Eau Bleu waterfall surrounded by forest
Weather, route and safety changesHow we communicate rain, wind, sea conditions and route changes before an experience.

Top articles

How booking works on AndeorUnderstand the booking flow, confirmation emails and what happens after you choose an experience.Instant booking vs request to bookSome experiences confirm immediately, while others need provider or weather confirmation.Weather, route and safety changesHow we communicate rain, wind, sea conditions and route changes before an experience.Cancellations, refunds and provider changesWhat to expect when you cancel, when a provider cannot operate, or when weather affects the plan.Booking a SEKE private transferHow SEKE transfer pricing works and how it connects to your booked experience.